Delivery

Deliveries are made within 1 to 20 working days after our employee contacts the customer by phone.

Deliveries are not made on Sundays and public holidays.
Goods are shipped after confirmation from the customer.
The costs of imposed payments and insurance are borne by Bestauto.bg.

We work with Econt Express (on request and to address ).

For orders with a total value of items over 39,44lv delivery is FREE to any point in Bulgaria, whether it is to the recipient's address or to an Econt office.

For orders with a total value of the items below 39,44lv the delivery prices are as follows:

- To an Econt office: 6.44lv
- To the exact address of the recipient: 11.44lv

Cancellation under Article 55 of the Consumer Protection Act Every consumer has the right to cancel the purchased goods within 14 days from the date of purchase. The packaging of the goods as well as the goods themselves must not be damaged or used by the customer. The transport costs for delivery and return of the goods shall be borne by the consumer.

The customer has the right to refuse receipt of the goods requested for purchase by him when they are delivered to him under one of the following conditions:

The
goods delivered clearly do not correspond to the goods requested for purchase by the Customer and this can be ascertained by simple inspection.
The price to be paid by the Customer does not correspond to the price payable.
in the event of a discrepancy between the goods requested for purchase and the goods delivered which could not be ascertained at the time of delivery,

the Customer may request that the goods delivered to him be replaced with goods corresponding to the purchase request made by him within 24 hours of receipt.

The Customer shall have the right, without compensation, to withdraw from the concluded contract within 7 days from the day following receipt of the goods. In this case, the Customer must return the goods in their original packaging and with their integrity intact. In the event of non-fulfillment of this condition, "bestauto.bg" reserves the right not to accept the returned goods and accordingly not to pay the costs incurred in its purchase by the Customer.

Payment

Cash on delivery:

Upon delivery of the goods you pay the amount due to the courier.

Buy on installment through TBI Bank:

To purchase goods on installment basis, the minimum value of the product or the sum of them must be 100LV. When you have selected a product worth more than 100LV, you will see another button next to the "BUY" button "Buy with TBI Bank Credit". When you have a sum of products worth more than 100lv and they are added to the shopping cart, there is a "Buy with TBI Bank Credit" button inside the shopping cart. In either case, clicking it takes you to a "Financial Calculator" page. There, you indicate over what period you would like your chosen installment product(s) to be paid off. The total loan amount, what the installment will be, how much you will pay in total and the annual interest rate are indicated. Once you have ticked that you agree to the terms and conditions for online credit purchase you continue to the next page where your personal details are filled in. When you submit them using the submit request button, we at BESTAUTO.BG contact you to confirm and discuss your order. Your details are then sent to TBI Bank for review. Their staff will contact you by phone. The approval process is pending. When you are approved for the loan, we contact you again by phone. The terms and conditions for accepting a couriered order purchased on hire purchase can be read here:

All prices quoted are inclusive of VAT.

Buying on installment through BNP Paribas:

In order to purchase goods on hire purchase, the minimum value of the product or their sum must be 100BGN. When you have selected a product worth more than 100lv, you will see another "Buy with BNP Paribas credit" button next to the "BUY" button. When you have a sum of products worth more than 100lv and they are added to the shopping cart, there is a "Buy with BNP Paribas credit" button inside it. In both cases when you click it, it takes you to a "Financial Calculator" page. There, you indicate over how long a period you would like your chosen instalment product(s) to be repaid. The total amount of the loan, what the instalment will be, how much you will pay in total and the annual interest rate are indicated. Once you have ticked that you agree to the terms and conditions for online credit purchase you continue to the next page where your personal details are filled in. When you submit them using the submit request button, we at BESTAUTO.BG contact you to confirm and discuss your order. Your details are then sent to BNP Paribas for review. Their staff will contact you by phone. The approval process is pending. When you are approved for the loan, we contact you again by phone. The terms and conditions for accepting a couriered order purchased on hire purchase can be found here:

All prices quoted on the website are inclusive of VAT.